Privacy policy

Effective October 21, 2026

DinnerChime is operated by Alexzander Avila. This policy explains what the DinnerChime app ("DinnerChime", "we", "us") collects, why, who helps us run it, and the choices you have. If you have a question, email support@dinnerchime.app.

Information we collect

Like any online service, our servers see your phone's IP address when the app connects. We use it only to protect the service, for example by limiting repeated sign-in attempts, and we don't add it to your family's profile.

What we don't collect

We don't collect location, contacts, photos, birthdays, advertising identifiers or analytics. The camera is used only to scan the pairing code on a parent's phone. Nothing it sees is saved or sent anywhere.

Children's privacy

DinnerChime is designed for families, so kids under 13 use it. We built it to follow the U.S. Children's Online Privacy Protection Act (COPPA) and similar laws elsewhere.

• A parent sets up every child. Kids can't create accounts. A parent adds each child and pairs their phone by showing a code, so a parent is involved before a child can use the app.
• Kids give us almost nothing. A child's profile is the display name the parent types in. We suggest a first name or nickname. Kids never enter an email address, password, birthday, photo or location.
• What we keep about kids: their display name, the plates they choose (including any note they type), and their phone's model, sign-in times and notification token.
• We never use kids' information for ads or profiling, and we never share it except with the service providers below, which only help run the app.
• Notifications don't include names. They say things like "Dinner's ready! 🔔".

Parents' choices

• Review: the Family tab shows every family member and their signed-in phones. The Kitchen tab shows each person's plate.
• Remove a child: removing a child from your family deletes their profile and plate history, and signs out their phones.
• Sign out a child's phones: stops them from using DinnerChime, for example if one is lost.
• Delete everything: see below.
• Ask us: email support@dinnerchime.app to review, change or delete your child's information, or to withdraw consent.

How we use information

Only to run DinnerChime: signing you in, showing your family's meals and plates, sending notifications and password reset emails, keeping the service secure, and answering support requests. We don't sell personal information, show ads, or use your information to train AI models.

Who helps us run DinnerChime

These service providers process information on our behalf, only to provide their service:

• Microsoft Azure hosts our servers and database, in the United States.
• Expo, together with Apple Push Notification service and Google Firebase Cloud Messaging, delivers notifications. They receive the phone's notification token and the notification text.
• Resend sends password reset emails. It receives the parent's email address and the reset code.
• Apple and Google confirm your identity if a parent chooses Sign in with Apple or Google.

We may also disclose information if the law requires it, or to protect the safety of our users.

Keeping and deleting information

We keep your family's information while your account exists. A parent can delete their account from Family → Delete account in the app:

• If you're the only parent, this permanently deletes your whole family: kids' profiles, the food list, meals and plate history.
• If another parent is in the family, only your account is deleted.
• If you used Sign in with Apple, we also disconnect DinnerChime from your Apple ID.

Deleted information may stay in our encrypted database backups for up to 7 days before it is gone for good.

Security

All data travels over encrypted HTTPS connections. Passwords are stored only as secure hashes. Each phone's sign-in key is kept in the iOS Keychain or Android Keystore. Every family's data is kept separate, so one family can never see another's.

Your rights

Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, or to object to how we use it. You can do most of this in the app. For anything else, email support@dinnerchime.app and we'll respond within 30 days.

Changes to this policy

If we change this policy, we'll update the date at the top. If a change affects how we handle children's information, we'll ask parents for consent again before it applies.

Contact us

DinnerChime is operated by Alexzander Avila. For any question about this policy or your family's information, including requests to review or delete your child's information, contact: